Explore our Frequently Asked Questions to find detailed information about Havilah Organics & Cosmetics. From product details to ordering processes, get the answers you need for a seamless and informed experience with our natural skincare solutions.

Private Labelling

Yes, we offer private labeling services for our skincare products. You can create a customized line with your branding.

Our private labeling services extend to a range of products, including scrubs, soaps, body oils, and more. Contact our team to discuss your specific requirements.

Yes, there is a minimum order quantity for private labeling. This ensures cost-effectiveness and quality production for your customized line.

While we primarily use our formulations, we can discuss customization options. Contact our team to explore possibilities based on your unique requirements.

The timeline for private labeling depends on the complexity and volume of your order. Contact our team for a detailed timeline based on your specifications.


Currently, we offer pre-made sets, but we’re working on providing customization options in the future.

We often have promotions and discounts. Check our website or subscribe to our newsletter for the latest updates.

You can reach our customer support team via email at sales@havilahja.com or through our Contact Us page.

Havilah Organics & Cosmetics products are proudly made in Jamaica.

Yes, we are committed to sustainability. Our packaging is designed to minimize environmental impact.


Yes, all Havilah products are cruelty-free. We do not test on animals.

Absolutely. Our products are crafted with organic ingredients, making them gentle and suitable for sensitive skin.

Yes, our products are 100% vegan, crafted without any animal-derived ingredients.

Havilah is dedicated to purity and effectiveness. Our products are crafted with care, using premium organic ingredients for exceptional results.

Yes, we prioritize sustainable sourcing practices to ensure the ethical and responsible production of our ingredients.

We list all ingredients on our product labels. If you have specific allergies, please review the ingredient list or consult with your healthcare provider.

Usage frequency varies. Refer to product labels for specific recommendations, generally 2-3 times a week for scrubs and as needed for oils.

Yes, we offer a return policy. Please refer to our Returns and Refunds policy for details.

While our products use natural ingredients, it’s always advisable to consult with a healthcare professional if you have specific concerns during pregnancy or nursing.


We accept major credit cards, including Visa, MasterCard, and American Express. Additionally, we offer secure payment offline,  through PayPal and bank transfer for resellers and private labellers. 

Yes, your payment information is fully secure. We utilize industry-standard encryption protocols to ensure the confidentiality and security of your personal and financial data.

Unfortunately, once an order is placed and payment is processed, modifications or cancellations may not be possible. Please review your order carefully before confirming payment. If you have concerns, contact our customer support for assistance.


Yes, we offer international shipping. Please check our shipping policy for details.

Shipping times vary by location. Please check our shipping policy or contact our customer support for estimated delivery times.

Sign in
Cart (0)

No products in the cart. No products in the cart.


Skip to content